Frequently asked question
GENERAL INFORMATION
Press Add to cart button & go to checkout place.
Yes. If you don’t get, then you can request for return or replacement.
You will find it in your account. Moreover, we also send order details in email when you place an order.
You can return an item by calling to your customer care. We will guide you the process.
Generally, we do but sometimes its not possible if the manufacturer stop producing these items.
SHOPPING INFORMATION
We only charge a small amount of money to deliver your order products. It actually varies on item weight and distance. When you pay for an item it’s included in your total charge.
It takes maximum 7-30 days. Sometimes you will get very fast because of traffic or lack of delivery problems.
After your order, we carefully check and pack the products, and send to your address. Sometimes, we call to confirm orders.
Yes, of course, you will get it when you place/received your order. Please keep it carefully for feature reference or return any wrong item.
Yes we do. You will get a call when your product arrived at your destination.
COUPON, DISCOUNT & PROMO CODES INFORMATION
You will find it My Account tab or in your email if it available for you.
We offers coupon, discount and promo codes for the customers. You can easily get those codes and use to purchase products.
- First, select the product you want and click on the BUY NOW button.
- You will redirect to the checkout page, where you need to provide some information to place your orders.
- In 2nd step in checkout page, you will find all the coupon box down below the order details.
- You can input your codes here and apply it.
- That’s it, now click on the next button and select the payment method to place your order.
Each of the coupon codes has limitation or validity.
No, it only available whenever we want to.
No you shouldn’t. In most cases it wont work, if it is then you will lose your one.
PAYMENT INFORMATION
As soon as you confirm your payment. Sometimes it takes a while, however, you can check your payment status in your dashboard.
It’s a feature that allows customers to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.
You easily return or replace your products. To more info, check our return/replace section or call us via number.
Yes, you can cancel your order within 1 hour after order. If you made mistakes, just knock our customer care.
Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.
